Talk to the people who run the platform

Sales question, migration query, technical problem: it all lands with the same small UK engineering team. No tiers of script-readers between you and an answer.

Email

support@g7cloud.com

One address for support and sales, read by engineers

Existing customers

Dashboard support tickets

Tickets arrive linked to your account and sites

Something on fire?

Urgent support

Site down, hacked or data loss: see the urgent page

Where we are

United Kingdom

UK-based engineering team and infrastructure

A note on response times

We’re a small team and we don’t publish response guarantees we can’t always keep. What we do promise: every message is read by an engineer, and urgent issues flagged URGENT in the subject jump the queue. Our monitoring usually tells us about site problems before you do.

Send us a message

Sales and support use the same form. It goes to the same people either way.