UK infrastructure, built and run by us
G7Cloud designs and operates its own platform on UK-based infrastructure: our control system kept separate from the machines that serve your sites, a dedicated container per site, a live standby copy of every database on separate hardware, and the ScaleShield security layer in front of everything.
Built and run in-house
Owning the platform changes what we can promise
Owning the platform, top to bottom, changes what we can promise you. Every decision about how your site is hosted, and what it costs, is one we make and keep in-house, from the machines it runs on to the price you pay for them.
We took the harder route and built the platform ourselves: the container system, the ScaleShield security layer, the database layer, the mail system. When you report a problem, the person answering can read the logs of the actual machine involved. And because our costs are fixed, so is your price.
- Fixed GBP pricing: the price you sign up at is the price you renew at
- Incidents debugged by the people with root access, not ticket escalation
- Architecture decisions made for hosting websites, not general-purpose cloud
One container per site
Every site (WordPress, PHP, a git-deployed app or an AI-built shop) runs in its own dedicated container with its own database. Isolation is the default, not a premium tier.
Placed and supervised automatically
Each site is placed on healthy hardware and restarted automatically if anything fails.
ScaleShield in front of everything
Every request passes through ScaleShield for TLS, firewall filtering and bot detection before it reaches any container.
Designed for bad days
Our control system can fail without taking your site with it
Resilience here comes from separation. The machinery that manages the platform and the machinery that serves your site are different machines with different jobs.
Your site serves independently
The machines that serve your site route their own traffic. If our control system (dashboard and API) goes down, they keep serving your site. Deployments pause; your site doesn't.
Your database has a live standby
We keep a continuously updated copy of your data on a second machine, refreshed as changes happen, not once a night.
And when all else fails: tested backups
Scheduled backups with one-click restore, off-site copies to your own S3/R2/SFTP target, and every backup restore-tested nightly in a sandbox, so recovery is proven rather than assumed.
Read more: nightly restore-tested backups and per-minute monitoring.
Email lives on its own VM
Mail runs on its own dedicated server, kept separate from the machines that run websites, with mailboxes, aliases, webmail, IMAP/SMTP access, spam filtering and email authentication managed for you.
Separation means a busy web day can't degrade your inbox, and mail reputation is managed independently of web traffic.
Data sovereignty, stated precisely
Your hosting runs on UK-based infrastructure operated by a UK team, and the hosting relationship sits within scope of UK GDPR. For UK businesses answering "where is our data held?", the answer is: on UK infrastructure, with a UK company.
We word it precisely. Your hosting, databases, backups and mail stay on our UK infrastructure. A blanket "your data never leaves the UK" would stop being true the moment you connect a third-party service, so we make the claim we can stand behind.
Infrastructure FAQ
Straight answers about certifications and what we don't publish.
Where is G7Cloud hosted?
On privately-operated infrastructure in the UK that we run ourselves. We deliberately don't publish facility addresses or hardware inventories: partly for security, partly because we'd rather be judged on how the platform is built than on a datacentre tour.
Are you built on AWS, Google Cloud or Azure?
No. The platform (the container system, the security layer in front of your site, databases, mail) is ours, running on UK infrastructure we operate. That independence is why we can offer fixed GBP pricing instead of passing through a hyperscaler's usage bill.
What happens if your dashboard goes down?
Your site keeps serving. The machines that run customer sites route their own traffic and don't depend on our control system. An outage there would pause dashboard actions and deployments, not your live site.
How is my database protected?
Each site gets its own database, and we keep a live standby copy of it on a second machine, updated continuously as changes happen rather than once a night. On top of that, backups are taken on schedule and restore-tested nightly.
Is my data covered by UK GDPR?
Your hosting runs on UK-based infrastructure and G7Cloud is a UK operation, so the hosting relationship sits within scope of UK GDPR. If you have specific residency or compliance requirements, contact us and we'll answer plainly about what we can and can't commit to.
Do you hold SOC 2 or ISO 27001?
No. Formal certifications are a matter of time and audit budget. What we offer today is verifiable engineering: isolation per site, a live standby copy of every database, restore-tested backups and an architecture we explain in full detail on request.
Why we built it this way: the G7Cloud difference.