How does G7Cloud handle bot attacks and traffic floods?
ScaleShield identifies and drops hostile automation in front of your site: content scrapers, credential-stuffing scripts, comment spam and exploit scanners never reach your PHP workers or your database. Suspect traffic gets an invisible browser check that humans pass without noticing, and repeat offenders are banned automatically.
Bans are built from behaviour: trap links that only bots follow, and a per-address reputation score that decays over time, so one bad request years ago does not brand a visitor forever.
Genuine search engines are never caught in this. A visitor claiming to be Googlebot or Bingbot is verified against the engines' own published address ranges, so your site is crawled and indexed exactly as before.
The mechanisms are covered in detail on the bot protection page; the firewall page covers the WAF layer.
Related questions
What is ScaleShield?
ScaleShield is the security and speed layer in front of every site on every plan, including Free: a web application firewall (WAF), bot protection and free TLS. Hostile traffic is filtered before it ever reaches your container.
Full answerDo I need to install security plugins?
ScaleShield handles firewall and bot filtering in front of your site, so you do not need a plugin for that layer. You are free to run hardening plugins inside WordPress if you want. They will simply see much cleaner traffic, because ScaleShield filters hostile requests before they reach your site.
Full answerIs SSL included?
Yes. Free TLS certificates, including wildcard certificates, are issued and renewed automatically for every site. We also monitor certificate expiry and alert you before anything lapses.
Full answerHow are sites isolated from each other?
Every site runs in its own dedicated container with its own database, isolated from every other site on the platform. The dashboard supports two-factor authentication, team roles (owner, admin, developer, editor, viewer) and audit logging.
Full answer