Where is your infrastructure?
Our infrastructure is UK-based, and so is the team that builds and runs it. When you open a support ticket, it is answered by the engineers who built and run the platform.
Your site runs in a UK data centre on infrastructure we operate ourselves: hosting, DNS, email, backups and the security layer are all ours, end to end.
UK hosting matters for UK audiences: shorter round trips to your visitors, data that stays in the UK, and support engineers working in your timezone.
Related questions
What support channels do you offer?
Email and ticket-based support from our UK team. Your ticket is read and answered by the engineers who run the platform.
Full answerWhat is G7Cloud?
G7Cloud is a UK platform that does two things. First, an AI Website Builder that ships database-backed websites: online shops, bookings and admin panels, each backed by its own database. Second, managed hosting that runs WordPress, WooCommerce, Magento, Ghost, custom PHP and git-deployed apps in 14 frameworks. Every site runs in its own dedicated container at a fixed monthly price in GBP.
Full answerHow is G7Cloud different from other hosting providers?
Two ways. The model: one price ladder covers everything (Free (£0), Starter (£12/mo), Business (£24/mo), Pro (£59/mo), Studio (£99/mo), Agency (£179/mo), Solo (£29/mo), Solo Plus (£59/mo), Solo HA (£99/mo)) for a flat monthly fee, whatever your traffic and however many people are on your team. The price you pick is the price Stripe charges. And the builder: every plan includes the AI Website Builder, which produces full-stack apps with their own database and admin panel. You own the code and can export it.
Full answerDo you offer a free trial?
There is no trial, because there is no need for one: the Free plan is free forever. You get the AI Website Builder with one project, publishing to yoursite.sites.g7cloud.com, and 250K AI tokens a month. No card required, no expiry date. On top of that, every paid plan carries a 30-day money-back guarantee.
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