Can I cancel at any time?
Yes. There are no lock-in contracts: cancel from the dashboard whenever you like. Your sites, databases and backups are yours, builder-created code can be exported, and you get a reasonable period to take your data with you.
Within the first 30 days of a paid plan, cancelling also falls under the money-back guarantee.
Leaving tidily is built in: off-site backups can already be landing in your own S3, R2 or SFTP storage, and builder projects export their code.
Related questions
Is there a money-back guarantee?
Yes: 30 days on all paid plans. If G7Cloud is not right for you, contact us within 30 days of your first payment for a refund. The Free plan needs no guarantee: it is free forever and takes no card.
Full answerDo I own the code the AI writes?
Yes. You can inspect everything in the built-in code browser, undo any change with per-turn checkpoints, and export the code. There is also visual click-to-edit and brand-kit import from an existing site. Take the code with you whenever you like.
Full answerIs pricing different for WordPress, ecommerce or apps?
No. One ladder for everything: Free (£0), Starter (£12/mo), Business (£24/mo), Pro (£59/mo), Studio (£99/mo), Agency (£179/mo), Solo (£29/mo), Solo Plus (£59/mo), Solo HA (£99/mo). Any hosted site slot runs any supported site type, and every plan includes the AI Website Builder. The full breakdown is on the pricing page.
Full answerCan I upgrade or downgrade my plan?
Yes, at any time from your dashboard. Billing is handled by Stripe with proration, so you are only ever charged for the part of the billing cycle you actually use on each plan.
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