How do I know a backup will actually restore?
Because we test it. Every backup is automatically restore-tested nightly: a real restore onto a separate test server, not a quick file check. That is how we know a backup will come back before the day you need it.
A backup only counts if it restores. Every night, each backup is restored onto a separate test server and verified, so a corrupt or incomplete backup is found by us, in advance, rather than by you, in an emergency.
If a restore test fails, fixing it becomes our work before it was ever your problem. That is the whole point of testing.
Related questions
How do backups work?
Scheduled daily, weekly or monthly backups plus manual backups on demand, with incremental support. You can restore a full site, a single file or a single database. Off-site backup targets (S3, R2 or SFTP) are supported if you want a copy outside our platform.
Full answerDo you guarantee uptime?
We commit to 99.99% uptime, backed by a 30-day money-back guarantee rather than a service-credit scheme. You also get per-minute uptime monitoring with email, webhook and Slack alerts sent to you as well as us, a live standby copy of your database on a second machine, and an architecture where your site keeps serving even if our control system goes down.
Full answerWhat monitoring is included?
Per-minute HTTP health checks with alerts by email, webhook or Slack, a daily uptime digest, TLS expiry alerts, and resource metrics with 90-day retention. All included on every hosting plan.
Full answerCan I keep backup copies outside G7Cloud?
Yes. Point your backup schedule at your own S3, R2 or SFTP target and a copy is delivered to storage you control, outside our platform. Platform backups still run and still get restore-tested nightly; the off-site copy is belt and braces.
Full answer